SERVE PROPERTY MANAGEMENT LTD ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website at https://servepropertymanagement.site or contact us regarding our property management services.
1. Information We Collect
We may collect and process the following personal information:
- Name and contact details (email address, telephone number, postal address)
- Information you provide when completing our contact form or corresponding with us
- Technical data including IP address, browser type and device information when you visit our website
- Details about your property management requirements when you enquire about our services
2. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your enquiries and provide information about our services
- To deliver property management services where a contractual relationship exists
- To improve our website and services
- To comply with legal and regulatory obligations
- To communicate with you about our services, where you have consented or where we have a legitimate interest
3. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:
- Consent — where you have given clear consent for us to process your data for a specific purpose
- Contract — where processing is necessary for the performance of a contract with you
- Legitimate interests — where processing is necessary for our legitimate business interests
- Legal obligation — where processing is necessary to comply with the law
4. Data Sharing
We do not sell your personal information. We may share your data with trusted third parties who assist us in operating our website and delivering our services, including service providers bound by confidentiality obligations. We may also disclose information where required by law.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting or reporting requirements.
6. Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure of your data in certain circumstances
- Object to processing of your data
- Request restriction of processing
- Request transfer of your data
- Withdraw consent at any time where processing is based on consent
7. Cookies
Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Essential cookies required for website functionality may not be disabled.
8. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
SERVE PROPERTY MANAGEMENT LTD
162 High Street, Stevenage, SG1 3LL, United Kingdom
Email: enquiries@servepropertymanagement.site
Website: https://servepropertymanagement.site
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.